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Humming, buzzing or rattling noise heard from product | 3·2·1® GS home entertainment system
When does the issue occur?
When playing a disc on the built-in disc player
Make sure there are no obstructions on the disc, like an attached label.
Labels could prevent a disc from spinning properly (i.e. if the label is dettaching or making contact somewhere in the systems.) Try another disc without a label.
Try a different disc.
Check if other discs play in your system to determine if the issue is related to one or certain discs or disc types.
Reset your media center
For more information, see Resetting your product. (Note: A reset is used to correct occasional product issues. It is not something that a product should require repeatedly.)
Your Product Requires Service
If these steps do not resolve your issue, please click Start Repair or Replacement below to explore your available options.
Any time during normal use
Be sure the system is actually rattling and that the problem is not distorted sound.
If the problem is distortion, see Poor sound quality from product.
Be sure the rattling noise is not something on or near the system.
A loose item on or near the system may be vibrating when certain frequencies or volume levels are played. Secure any loose items or move the system or items to another location if the system sound is causing nearby items to rattle.
Your Product Requires Service
If these steps do not resolve your issue, please click Start Repair or Replacement below to explore your available options.
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