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Too much bass or too little treble from product | 3·2·1® GS home entertainment system
If the sound lacks treble or has too much bass:
Try the following:
Check the bass and treble controls for your product.
Be sure the bass and treble adjustments are not set too high or too low for your preferences. For more info, see Adjusting the tone controls on your product.
Be sure the system is set up properly and all connections are secure.
A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.
Adjust bass and treble controls on the connected audio device.
Many devices have sound options, like bass and treble controls or compression. Check the device menu for sound processing options and disable them. If the issue is resolved, re-add only the necessary sound options. For adjustable options, try small adjustments.
Check the audio settings of the connected device.
Many devices (i.e. cable boxes, game consoles, Blu-ray players, etc.) let you to adjust audio processing (i.e. bass, treble, compression, etc.). Disable any audio processing settings in the device menu or adjust any other related settings, then try again.
Relocate the Acoustimass module to decrease bass.
Move the Acoustimass module away from a wall or corner to decrease bass response. Bass response changes with the location of the module.
Check if your speaker placement follows the recommendations for your system.
The placement of the speaker within the area affects how your hear sound from the speakers. For more info, see Speaker placement and positioning.
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
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