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No audio from product | Bose AE2 headphones
Check that the audio cable is secure and sits flush with the earcup.
Disconnect and reconnect the audio cable. When fully connected, the plug should sit flush and not stick out from the earcup.
Check the volume level on the source.
Its possible the volume is too low or muted. Increase the volume gradually
Check the condition of the audio plug on your product.
If the audio connector on your product is broken, frayed or damaged, it might not play audio as expected. If it is damaged, your product may need service.
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
If connected, bypass any adapters or extension cables.
If your product connects to the device using an extension cable or adapter, disconnect the extension cable or adapter to determine if the issue is related to it.
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