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Answer/End button must be held down to hear full volume audio | Bose AE2i headphones
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Bose AE2i headphonesSold from 2011 - 2014

Answer/End button must be held down to hear full volume audio | Bose AE2i headphones

Be sure the connected device supports a 4-conductor headphone plug.

One of the four rings on the 1/8" (3.5 mm) plug on your product is for the microphone. Most devices without microphones have a 3-conductor jack. With some of these devices, inserting a 4-conductor plug can cause poor or partial audio, loss of voices in music or it can prevent the built-in device speakers from muting when headphones are connected. If these issues occur, consider purchasing a 4-to-3-conductor adapter.

Make sure the device is compatible with the headset.

Some devices are not compatible. See Compatibility Guide.
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Answer/End button must be held down to hear full volume audio | Bose AE2i headphones