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Microphone picks up unclear sound | Bose Aviation Headset X
Check the audio panel settings.
On the audio panel, adjust the squelch setting to match the headset mic level. Open or close the squelch setting while speaking into the mic until the mic signal is clear and consistent. Some audio panels have an Auto-Squelch (VOX) feature which can still be manually adjusted using squelch controls.
Contact an NRT technician for troubleshooting assistance.
The nature of this issue with the Aviation Headset X requires the assistance of an NRT repair technician. Contact the NRTG Repair Shop at extension 54455, Monday through Friday, 8:30AM to 5PM ET
Determine if any recent changes have been made to the headset or aircraft.
If any changes or modifications have been made to either the headset or the aircraft, look into whether or not those changes could have unexpectedly caused this issue.
Be sure the microphone is positioned correctly.
- Position the microphone with its labelled / marked side facing your lips
- The microphone should be slightly off center from your mouth
- The microphone should not be further than 1/2" (1.5 cm) from your lips
- Avoid contact with the microphone and your lips
Check if your own voice can be heard clearly through the headset.
You should be able to hear sidetone (the sound of your own voice in the headset). If you cannot hear sidetone, the issue is not with the headset. Check the settings on the audio panel and/or intercom.
The Down Cable may need service.
If the steps provided do not resolve your issue, the Down Cable may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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