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Difficulty connecting the bass module | CineMate® 520 home theater system
Be sure the system is able to turn on.
Try turning on the system using its remote control. If system fails to power on, see Product will not turn on.
Manually pair the the bass module with your system.
For more info, see Connecting the bass module.
Try resetting the bass module by disconnecting power for 30 seconds.
Disconnect the power cord from the back of the bass module or from the power outlet. Wait 30 seconds, then reconnect power and try again.
Move wireless devices further away from the control console or bass module.
To prevent wireless signals from over-powering devices next to it, be sure to keep other wireless devices at least 2 feet away from the control console or the bass module.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
If wireless interference cannot be avoided, use a wired connection for the bass module.
In some setups, you might not be able to reposition the bass module, Wi-Fi devices or other sources of interference to avoid wireless interference. In these situations, connect an SMB cable from the system console to the bass module. A 13 foot (4 m) cable is available to order through Bose.
Disable any "channel bonding" or "40MHz mode" on the wireless router.
The "channel bonding" mode available on 802.11n wireless routers allows for the use of more bandwidth than the Bose system is able to filter out. Turning off this mode or selecting the 20Mhz mode will allow the system to work around the Wi-Fi channel in use by the router.
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