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Difficulty connecting the bass module | Acoustimass 300 Bass Module
Reset your Acoustimass module.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
If using a wireless connection, try connecting the bass module with a wired connection.
Your bass module can connect wirelessly or with a wire. In situations where you cannot reposition the bass module or other wireless devices to avoid wireless interference, connect a shielded 3.5 mm cable from the Acoustimass / Bass output on the soundbar to the Acoustimass In connection on the bass module. If the issue no longer occurs when the bass module has a wired connection to the console, wireless interference was causing the issue. A shielded cable is recommended to avoid interference from other electronic devices. A 15-foot (4.5 m) shielded audio cable is available to order through Bose.
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