Loading
Acoustimass 300 Bass Module | No audio from product

Acoustimass 300 Bass Module | No audio from product

Refer to help content for the product to which this accessory is connected.

Since this accessory only works when connected to a host product, refer to help content for that product. You can select the host product using the Applies To filter above or visit the product page for more info:

Bose Music Amplifier
Bose TV Speaker
Smart Soundbar 300
Smart Soundbar 600
Smart Soundbar 900
Soundbar 500
Soundbar 550
Soundbar 700
SoundTouch 300
Included with the Lifestyle 550, Lifestyle 600, and Lifestyle 650 systems

Be sure the system is set up properly and all connections are secure.

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Reset your Acoustimass module.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Check for and install any available product updates.

For more info, see Checking the software or firmware version and Updating the software or firmware of your product.

Check the condition of the speaker wires and be sure they are secure at both ends.

Check the speaker wires for any kinks, scratches, cuts or damage. Replace any damaged wires and check that they are securely connected at both ends.
Loading
Acoustimass 300 Bass Module | No audio from product