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Acoustic Wave® system II | No audio from product
Refer to help content for the product to which this accessory is connected.
Since this accessory only works when connected to a host product, refer to help content for that product. You can select the host product using the Applies To filter above or visit the product page for more info:Acoustic Wave II
Make sure the iPod or iPhone is firmly seated in its dock.
To produce audio and charge, the iPod or iPhone must be securely seated in the dock. Remove it and reseat it in the dock to ensure a secure connection. Some models will make a confirmation tone indicating that it has been docked properly.Be sure the iPod is firmly seated in its dock.
To play audio, recharge and maintain full functionality, the iPod must be securely seated in the dock.The Acoustic Wave Connect Kit for iPod v2 may need service.
If the steps provided do not resolve your issue, the Acoustic Wave Connect Kit for iPod v2 may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.Click here to start service
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