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Software or firmware update will not install | Bose Home Speaker 450
If an update is not successful:
Click here for suggestions:
Uninstall and reinstall the Bose app.
In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Try installing the update again.
If an update does not complete successfully, try installing the update again. For info, see Updating the software or firmware of your product.
If your product has not been updated recently, or if is brand new, update it using the built-in setup network.
In cases where your product cannot update from an older version to the latest version, try connecting to the built-in setup network of your product to update it. For more info, see Updating the software or firmware of your product and choose Updating using the the built-in setup network.
Try the putting the speaker into recovery mode.
If the speaker has become unresponsive during or after an update, the speaker can be put in to a recovery mode to resolve the issue. For instructions, see Using Recovery mode.
Try manually installing the update.
For more info, see Updating the software or firmware of your product. The method using a computer and USB cable is quickest but the Direct IP and built-in setup network methods can be used as well. IMPORTANT: When following the update instructions, skip the step concerning putting the speaker into Setup mode as this step is not needed when the speaker is in Recovery mode. If the method chosen to update the speaker fails, try one (or both, if necessary) the remaining options.
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