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Soundlink® Color Bluetooth® Speaker | Software or firmware update will not install
soundlink®-color-bluetooth®-speaker
Soundlink® Color Bluetooth® SpeakerSold from 2014 - 2019

Soundlink® Color Bluetooth® Speaker | Software or firmware update will not install

If an update is not successful:

Click here for suggestions:

Disconnect and reconnect the USB cable.

If the software update fails at any time during the update process, disconnect and reconnect the USB cable from the product making sure the cable is fully seated on both ends. Upon reconnecting, the update may continue.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Try installing the update again.

If an update does not complete successfully, try installing the update again. For info, see Updating the software or firmware of your product.

Uninstall and reinstall the Bose Updater tool.

In case an issue occurred with the updater, uninstall it from your computer, download and reinstall it from btu.bose.com, then try again.

Temporarily disable antivirus or firewall software on the computer.

In case the updater is blocked by security software on the computer, disable security software and try again. Be sure to re-enable the software when finished.
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Soundlink® Color Bluetooth® Speaker | Software or firmware update will not install