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Too little bass or too much treble from product | SoundDock® III speaker
If the sound lacks bass or has too much treble:
Try the following:
Relocate the system to increase bass.
Sound characteristics change depending on location and environment of the sound source. Moving the system closer to a wall or corner, or placing it on or near hard surfaces, increases bass response.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Replace the cables used to connect your product
Try replacing the cables that connect your product. If no issue is heard with new cables, the first set of cables is the issue.
Make sure the iPod EQ is set to \"Flat\" or \"Off\"
The iPod EQ settings affect its audio performance when connected to the Bose system. The system is designed to be used with the iPod EQ set to "Flat" or "Off." To adjust the EQ setting, scroll to the main menu and follow these steps:
- Select "Settings" and press the center button
- Select "EQ" and press the center button
- Select "Flat" or "Off" and press the center button
Determine if the room size is too large or the distance from the system is too far.
The volume from the system will seem lower in larger rooms than in smaller rooms. The level of sound will decrease when heard from greater distances. Try to place your system within 20 feet (6 meters) of the listening area.
If there is a case on your iPod/iPhone, try removing it.
A case or sleeve could prevent your device from docking securely. If using a case, remove it, re-dock your device, then try again.
There are no adjustable tone controls on your Bose product.
Equalization, like bass or treble, is not adjustable on your product. You can try adjusting equalization on the connected device, if available. Try adjusting in small increments and check if the audio sounds better or worse to you. (Note: Greater adjustments can also impact volume level, which could create distorting or crackling audio.)
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Determine if the iPod or iPhone is waking up to a music track.
If a docked iPod or iPhone's alarm is set to wake to a music track, it will not play through the SoundDock.