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Clearing the product memory of paired Bluetooth devices | QuietComfort® 35 wireless headphones II
Do you want to forget a device using the buttons on your product or using the Bose Connect app?
Using the buttons on the product
Clear the headphones memory of previously-connected Bluetooth® devices.
Power on your headphones, then slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear "Bluetooth device list cleared."
Using the Bose Connect app
Removing previously connected devices from your product memory using the Bose Connect app:
- Open the app and wait while it searches for available Bose Bluetooth® devices
- Tap the Bluetooth icon below the product image
Tip: If you have more than one Bose Bluetooth product, swipe left or right to find it, then tap the Bluetooth icon
- From the CONNECTIONS screen, tap EDIT
- To remove a device from memory, tap the X next to the device name
- Tap DISCONNECT to confirm
- When finished removing devices, tap ALL DONE.