Was this helpful?
Product will not turn on | VideoWave® III entertainment system - 46''
Be sure the system is set up properly and all connections are secure.
A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.
Check the power connections at your product and at the power source.
Be sure the power connections to your product are secure both to the AC (mains) outlet and to your product.
Try both the buttons on the product and the buttons on the remote control.
Check if either the buttons on your product or the buttons on your remote can operate your product. If buttons work on one but not the other, see Remote is intermittent or does not control your Bose product or Buttons on product do not work or work intermittently.
Try the buttons on the product, the buttons on the remote control or the controls in the SoundTouch app (if using a SoundTouch accessory).
Try both the buttons on your product and the buttons on your remote. If you added an optional SoundTouch accessory to your system, try the controls in the SoundTouch app as well. If buttons work on one but not another, see Remote is intermittent or does not control your Bose product, Buttons on product do not work or work intermittently or App is blank, unresponsive, won't open or crashes.
Be sure the power cord is connected to a working power outlet.
If the outlet is controlled by a wall switch, be sure the switch is on. You can also verify if the outlet works by connecting another electronic device, such as a lamp. If connected to a power strip (or surge protector), try bypassing the power strip and plug the power cord directly to a wall outlet.
Explain Service Options for the Control Console and monitor.
Determine the Warranty or Rapid Response status and see Service Options for details.
.png)
