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Updating the software or firmware of your product | SoundTouch® SA-5 amplifier
Select one of the update methods below:
Update using the SoundTouch app
To update your SoundTouch system from the SoundTouch app:
Look for the update icon
on the image of the system. A message stating the system needs an update may also appear.
- In the SoundTouch app, choose the menu icon ☰ in the upper-left corner.
- Choose Settings > Speaker Settings.
- Choose UPDATE SOFTWARE or UPDATE ALL if more than one system needs to update.
If an update is not available, the UPDATE SOFTWARE button is not selectable. - Wait for the update to complete, which can take up to 20 minutes per system depending on update size and network speed. Once updated, the system will reboot.
Update using the wireless Setup mode
Update your system using the built-in setup network.
- Click here to download the update file for your SoundTouch SA-4 amplifier.
Do not rename the file. - Put the amplfier into Setup mode:
• On the top of the amplifier, press-and-hold the Control button for about 3 seconds until the Wi-Fi status indicator light glows amber.
• Note: Holding the Control button for 8 to 10 seconds will disable Wi-Fi and Bluetooth functionality; So, if the light does not glow amber within a few seconds, release the button and try again.
- Connect to the Wi-Fi setup network of the amplifier. The network name typically starts with Bose (e.g. Bose SoundTouch) or the name of you gave the amplifier.
If you're device tells you there is no Internet connection with this network, connect anyway. - In a web browser, go to http://192.0.2.1:17008/update.html.
- Select Choose File, then select the update file you downloaded earlier to begin the update.
Updating using a computer and USB cable
To update your product:
- Click here to download the update file for your SoundTouch SA-4 amplifier.
Do not rename the file. - Connect a USB cable from the computer to your amplifier.
Tip: If your system has two USB jacks, use the smaller jack on the system. - Once connected, open an Internet browser on the computer and go to http://203.0.113.1:17008/update.html to open the updater.
IMPORTANT: This address will not work until you connect your system to a computer with USB as described in the steps above. - Click Choose File and select the update file downloaded in step 1.
- Click Upload to start the update.
- Wait while the sytsem updates: A progress bar shows the download status then, once completete, your system reboots.
- Disconnect the USB cable and close the updater window.
If your computer does not reconnect to your Wi-Fi network after updating your product, restart the computer.
Update using a USB drive
To update your amplifier using a USB drive:
Before you begin
For typical USB drives, a female USB A to male micro USB A adapter is needed to connect to your amplifier.The adapter can be purchased from Bose (part number: 356138-0010) or from an electronics retailer.
Updating your amplifier
- On a computer, click here to download the update file for your amplifier.
- When prompted, save the Update.stu file. Do not rename the file.
If a download prompt does not appear, the file may have downloaded automatically. Look for file in a browser notification or in the Downloads folder. - Connect a blank USB drive to your computer and copy the update file to it, then disconnect the USB drive.
- On the back of the amplifier, insert the USB drive into the SETUP connector.
- Disconnect the power cord from the amplifier.
- On the top of the amplifier, simultaneously press-and-hold the Control button while reconnecting the power cord to the amplifier.
- Release the button, then wait for the amplifier to update and reboot. This typically takes less than five minutes.
- Once complete, remove the USB drive from the back of the amplifier.
Get help if the update won't install.
If you have trouble installing the update for your product, see Software or firmware update will not install.
Check the firmware version of your product.
For instructions, see Checking the software or firmware version.
To determine if it is the latest version or if a newer version is available, refer to Software and firmware versions.