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Resetting your product | Bose Portable Smart Speaker
Do you want to reset your product or restore its default settings?
- Reset: A reset corrects minor processors errors. Unless indicated otherwise, product settings are not lost during a reset.
- Restore factory settings: This resets your product to its factory default configuration. Unless indicated otherwise, all settings are cleared and reverted to their original out-of-box state. After, your product can be configured as if it were being setup for the first time.
Reset your speaker.
Press and hold the Play/Pause 
button for 10 seconds. The light ring will pulse white on the top and bottom while the speaker reboots and reconnects to a Wi-Fi network.
button for 10 seconds. The light ring will pulse white on the top and bottom while the speaker reboots and reconnects to a Wi-Fi network.Before you perform a factory default reset, have you setup a voice assistant to work with your product?
No, no voice assistant has been added
To restore the factory default settings:
Note: This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose app to reconfigure your product.
- Remove the product from your Bose account. For more info, see Removing a product from your Bose account
- Connect the speaker to power. If pulsing white lights appear in the light ring, wait for the pulsing to stop before proceeding
- Simultaneously press and hold the Bluetooth® and Volume + buttons for ten seconds until the light ring is filled with white light.
The light ring will blink twice and the speaker will reboot. When complete, two amber lights glows steadily in the light ring indicating the speaker is in setup mode.
Yes, Alexa has been added
To restore the factory default settings:
Note: This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose app to reconfigure your product.
- In the Amazon Alexa app, go to Devices > Echo & Alexa and select your Bose product to view its details
- Scroll down and tap Deregister
Tip: If your product appears more than once, remove all instances of it - If you do not plan to use other Bose product with your Amazon account after the reset, view the installed Skills in the Alexa app and remove the Bose skill
- Open the Bose app and remove Alexa from your Bose account. For more info, see Adding or removing the Amazon Alexa voice assistant
- Remove the product from your Bose account. For more info, see Removing a product from your Bose account
- Connect the speaker to power. If pulsing white lights appear in the light ring, wait for the pulsing to stop before proceeding
- Simultaneously press and hold the Bluetooth® and Volume + buttons for ten seconds until the light ring is filled with white light.
The light ring will blink twice and the speaker will reboot. When complete, two amber lights glow steadily in the light ring indicating the speaker is in setup mode.
Yes, the Google Assistant has been added
To restore the factory default settings:
Note: This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the Bose app to reconfigure your product.
- Open the Bose app and remove the Google Assistant from your Bose account. For more info, see Adding or removing Google Assistant
- Remove the product from your Bose account. For more info, see Removing a product from your Bose account
- Connect the speaker to power. If pulsing white lights appear in the light ring, wait for the pulsing to stop before proceeding
- Simultaneously press and hold the Bluetooth® and Volume + buttons for ten seconds until the light ring is filled with white light.
The light ring will blink twice and the speaker will reboot. When complete, two amber lights glows steadily in the light ring indicating the speaker is in setup mode.
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