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Resetting your product | 3·2·1® GSX DVD home entertainment system
3·2·1®-gsx-dvd-home-entertainment-system
3·2·1® GSX DVD home entertainment systemSold from 2005 - 2008

Resetting your product | 3·2·1® GSX DVD home entertainment system

Resetting your system

What part would you like to reset

The System

Reset your 3•2•1 system by following these steps:

  1. Turn the system off. Wait two minutes or until "Saving your music information" disappears from the display.
  2. Unplug the Acoustimass module power cord from the power outlet.
  3. Unplug the Acoustimass module cable from the module and media center. Wait 30 seconds.
  4. Reconnect the Acoustimass module cable at both ends.
  5. Reconnect the Acoustimass module power cord.
  6. Wait for the words "Bose 3•2•1" to appear and disappear from the display.
  7. Retest the system.

Note: After the reset, wait several minutes before playing stored music. Stored music may not be immediately available depending on how many CDs have been stored. All other sources are available immediately after the system is turned on.

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The uMusic Software

Performing a uMusic system reset:

A uMusic reset will erase preset/uStation ratings, preferences, and playlists.

Important: There are two scenarios regarding Artist/Album/Track data:

  • If the information was recognized originally and then changed manually, the reset will revert it and your manual changes will be lost.
  • If the information was not recognized originally and changed manually, the reset will preserve those manual changes.

To perform a uMusic system reset, follow these steps:

  1. Turn the system off.
  2. Unplug the Acoustimass module cable from the back of the media center.
  3. Press and hold the On-Off and Volume + buttons on the media center control panel and reconnect the Acoustimass module cable.
  4. Continue holding the buttons for five seconds after "Bose 3•2•1" disappears from the media center display.
  5. Press the Stored button on the remote. The top line of the display should read "Stored" and the second line should read "Please Wait. Starting Up".
  6. The system begins reassociating CD Album/Artist/Track information for each disc stored.
  7. When finished, the system begins playing stored music in uMusic mode using the most recently used uMusic preset. If it does not start automatically, press the Stored button again.
  8. After at least five seconds of playback, press the On/Off button.
  9. Wait approximately 30 seconds, then press the Stored button.
  10. Press the Library button on the remote and verify that all previously stored CDs are listed.

Note: The time needed for a reset varies with the amount of music stored. A system filled to capacity may take up to one hour to fully reset. The system is not operational during this time.

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Advanced Troubleshooting

If the standard reset does not resolve your issue, try the Factory Reset/Default

Restore Factory Settings

This resets your product to its factory default configuration. Unless indicated otherwise, all settings are cleared and reverted to their original out-of-box state. After, your product can be configured as if it were being setup for the first time.

Restoring factory defaults only affects Settings menu options.

When factory settings are restored on your system, only the Settings menu options are affected:

  • Center and surround speaker levels
  • Speaker mode
  • Audio processing settings

System menu options—such as remote codes and video format settings—are not affected.

Restoring factory defaults deletes Playlist and uStation names from your stored music library.

When factory settings are restored:

  • Playlist and uStation names will be deleted
  • The contents of the playlists and uStations will not be deleted

  1. On the remote control, press the System button.
    Tip: If the system menu does not appear on your TV, ensure the correct TV input is selected.
  2. Scroll right to select Media Center, then press the Enter button.
  3. Scroll down to select Restore Settings, then press the Enter button.
  4. Scroll up to select Yes, then press the Enter button.
    The display will show: Have you been instructed to do this?
  5. Scroll left to select Yes, then press the Enter button.
  6. Press the Exit button to exit the menu.
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Resetting your product | 3·2·1® GSX DVD home entertainment system