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Cannot connect a Bluetooth device | Bose SoundLink Micro Portable Speaker (2nd Gen)
Reboot the Bluetooth device
Electronics might need to be reset on occasion to correct minor issues. This is typically done by turning the device off, then powering it on again.
Check for and install any available product updates
Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Clear your Bose product memory of previously-connected Bluetooth devices
Your Bose product remembers the last several devices it connected to, allowing for quick reconnection. If you experience an issue with device memory, you may need to clear it by pressing and holding the Bluetooth button for 15 seconds or until you hear the voice prompt, then try to reconnect. You might also need to remove the product from the Bluetooth settings on your device.
Pair your speaker to a new device
Note: The image may show a different product, but the process is the same.
- Press the power
button to turn on your Bose Bluetooth speaker.
- Hold down the Bluetooth
button until the light starts blinking blue. This indicates the speaker is in pairing mode.
- Go to the Bluetooth settings on your device and select the Bose speaker from the list. For more details on different device types, see the section below.
- Once connected, the speaker will either make a sound or the light will stop blinking. You're now paired and ready to use your speaker.
Which device would you like to pair with?
Smartphone or tablet
Bluetooth pairing with a smartphone.
Note: The image may show a different speaker, but the process is the same.
- Press the power
- Hold down the Bluetooth
- Go to your Bluetooth device settings and select the Bose Speaker.
- For iPhone:
- On your iPhone, tap the Settings app.
- In the Settings menu, tap Bluetooth, and make sure Bluetooth is turned on.
- Under "Other Devices," find your Bose speaker's name in the list and tap on it to connect.
- For Android:
- On your Android device, swipe down from the top of the screen and tap the gear icon to access settings.
- In the settings menu, tap "Connections" or "Connected Devices" and then tap Bluetooth. Ensure Bluetooth is turned on.
- Under "Available Devices," find your Bose speaker's name and tap on it to connect.
- For iPhone:
- Once connected, the speaker will make a sound or the light will stop blinking. You're now paired!
Computer
Bluetooth pairing with a computer
Note: The image may show a different speaker, but the process is the same.
- Press the power
- Hold down the Bluetooth
- Go to your Bluetooth device settings and turn on Bluetooth:
- Windows: Click the upward arrow in the system tray (bottom-right corner) to reveal hidden icons. Then, click the Bluetooth icon and select "Add a Bluetooth Device."
- Mac: Go to the Apple menu, open System Preferences, and check if Bluetooth is enabled.
- Open the Bluetooth pairing window:
- Windows: Click Add Bluetooth or other device, and select Bluetooth.
- Mac: Open the Bluetooth settings from System Preferences.
- Select the Bose Speaker
- Windows: find your Bose speaker in the list and click on it to connect.
- Mac: locate your Bose speaker in the list of devices and click Connect.
- Once the speaker is connected, you should hear a sound or see the blinking light turn solid, confirming the connection.
TV
Bluetooth pairing with a TV
Please note that these are general steps for TV Bluetooth settings. For more specific guidance, refer to your TV brand's owner’s manual or visit their support website.
- Power on your Bose Bluetooth speaker by pressing the power
- Enable pairing mode by holding down the Bluetooth
- Access TV’s Bluetooth Settings:
- Turn on your TV.
- Navigate to the TV’s settings menu, typically by pressing the "Menu" button on your TV remote.
- Look for "Bluetooth" or "Audio" settings. If your TV has Bluetooth, this option will be listed.
- Pair the Devices
- Under the Bluetooth settings, select "Add a Bluetooth Device" or similar.
- Your TV will search for available devices. Select your Bose speaker when it appears in the list.
- Wait for the pairing process to complete. Once connected, your TV will confirm the connection, and the sound will start playing through your Bose speaker.
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