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Updating the software or firmware of your product | SoundLink® around-ear headphones
soundlink®-around-ear-headphones
SoundLink® around-ear headphonesSold from 2013 - 2015

Updating the software or firmware of your product | SoundLink® around-ear headphones

Update your headphones.

You will need:

  • Your headphones
  • USB A to USB micro B cable
  • Internet connection
  • A computer running macOS 10.14 or earlier or Windows

Install the update

  1. Download the appropriate updater application:
  2. Open the downloaded file to run the updater
  3. Follow the instructions in the updater.

Get help if the update won't install.

If you have trouble installing the update for your product, see Software or firmware update will not install.

Frequently Asked Questions

How do I check the firmware version?

To check the software version:

  1. Connect your product to a Bluetooth device. For more info, see Connecting a Bluetooth device.
  2. In the Bluetooth settings of the device, find SoundLink AE or Bose AE2w: The digits that follow are the firmware version (i.e. Bose AE2w 00.07.00 is a product with version 00.07.00)
What updates are available for my product?

SoundLink Around Ear Headphones Firmware Versions

Release DateVersionRelease Notes
15 Mar 2018

2.5.1

 

  • Improves Music Share performance
  • Resolves iOS ringtone volume playing louder than expected
  • General stability improvements
5 Aug 2013

01.02.00

 

  • Resolves poor call performance when battery is low
10 May 2013

01.01.01

 

  • Improved volume level syncing
7 May 2013

1.00.00

 

  • Initial release

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Updating the software or firmware of your product | SoundLink® around-ear headphones