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Intermittent audio from product | Lifestyle® 135 series II home entertainment system
Check for and install any available product updates.
For more info, see Checking the software or firmware version and Updating the software or firmware of your product.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Replace the cables used to connect your product
Try replacing the cables that connect your product. If no issue is heard with new cables, the first set of cables is the issue.
Check if High Speed HDMI cables are connecting your equipment.
HDMI High Speed cables are recommended for best performance with the TV and devices connected to your system. The HDMI cable included with your system is a High Speed HDMI cable.
Look at the lights on the system to determine if the speaker array and Acoustimass module are staying connected.
If the speaker array and Acoustimass module do not consistently remain paired, see Difficulty connecting the bass module.
Check for sources of wireless interference.
It's possible that interference from other wireless devices are affecting the wireless functionality of your product. Check for other wireless devices in the area of your product (i.e. another router, cordless phone, wireless printer, smart TV, etc.). To determine if a device might be interfering, try unplugging its power cord or disabling Wi-Fi on the device. If the issue is resolved when a particular device is removed, try placing that device farther away from your product, if possible. Additionally, if the device has a wireless channel setting, try a different channel.
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