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No audio from product | Lifestyle® RoomMate® Powered Speaker System
In the TV menu, look for applicable audio/sound settings.
Many TVs have a menu setting that allows audio to be sent to speakers other than the TV speakers. In the TV menu, navigate to sound settings and look for a TV Speakers or Audio Output option (or something similar). The TV speakers may need to be turned off and the output may need to be set to Fixed or External Speakers. (Tip: If there is no fixed output option, you might need to turn up the TV volume to max to hear it through your Bose speakers—even if the TV speakers are turned off.)
Be sure the power supply is connected properly.
If the power supply is connected upside down or sideways, the system will make a thumping noise or not play. However, an incorrect connection will not damage the wire. For more information on connecting the power cord, see Connecting to power
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
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