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Too little bass or too much treble from product | Bose Music Amplifier
If the sound lacks bass or has too much treble:
Try the following:
Check if the status light is lit on the bass module.
The connection panel on the back of the bass module has a status light. When receiving power and connected to the soundbar, the light should be lit or blinking. If the light is lit, see Understanding LED indicator status lights and information for more info.
Check the bass and treble controls for your product.
Be sure the bass and treble adjustments are not set too high or too low for your preferences. For more info, see Adjusting the tone controls on your product.
Check the bass setting.
Be sure the system's bass control is set properly. For more information, see Adjusting the tone controls on your product.
Adjust bass and treble controls on the source.
Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the controls to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source
Check the audio settings of the connected device.
Many devices (i.e. cable boxes, game consoles, Blu-ray players, etc.) let you to adjust audio processing (i.e. bass, treble, compression, etc.). Disable any audio processing settings in the device menu or adjust any other related settings, then try again.
Adjust bass and treble controls on the connected audio device.
Many devices have sound options, like bass and treble controls or compression. Check the device menu for sound processing options and disable them. If the issue is resolved, re-add only the necessary sound options. For adjustable options, try small adjustments.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Replace the cables used to connect your product
Try replacing the cables that connect your product. If no issue is heard with new cables, the first set of cables is the issue.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
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