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Too much bass or too little treble from product | Bose on-ear headphones
If the sound lacks treble or has too much bass:
Try the following:
Check the condition of the audio connector.
Be sure there is nothing broken inside the audio connector of your device. If the connector is broken or frayed in any way see Damaged audio connector
Note: It is recommended not to wrap the headphone cord around any devices as this may cause undo stress on the cord. As an alternative please use the supplied carrying case.
Note: It is recommended not to wrap the headphone cord around any devices as this may cause undo stress on the cord. As an alternative please use the supplied carrying case.
Adjust bass and treble controls on the source.
Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the controls to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source
Try a different app.
If the issue only occurs with a particular app, it is likely related to the app or app settings.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.