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Using the Answer/End button | QuietComfort® 20 Acoustic Noise Cancelling® headphones— Samsung devices
quietcomfort®-20-acoustic-noise-cancelling®-headphones—-samsung-devices
QuietComfort® 20 Acoustic Noise Cancelling® headphones— Samsung devicesSold from 2015 - 2021

Using the Answer/End button | QuietComfort® 20 Acoustic Noise Cancelling® headphones— Samsung devices

Be sure that the answer/end button is pressed in the center and not off axis.

Call Related Functions
ActionUsage
Answer a callPress and release
End a callPress and release
Decline an incoming callPress, hold for 2 seconds and release
Switch to an incoming or on-hold call and put the current call on holdPress and release to switch to incoming call. Press and release again to switch back to the first call
Switch to an incoming or on-hold call and end the current callPress, hold for 2 seconds and release
Use Voice ControlPress and hold the Answer/End button. See phone's User Guide for compatibility and usage information about this feature
Media Playback Functions
ActionUsage
Play or pause a song or videoPress and release
Skip to the next song or chapterPress and release twice quickly
Fast-forwardPress and release twice quickly and hold the second press

Note: The answer/end button also houses the microphone and volume buttons.

Be sure that the answer/end button is pressed in the center and not off axis.

The answer/end button can be activated in one of three ways:
  1. Press once
  2. Press, hold and release
  3. Press twice
The correct method will depend on the manufacturer of the phone. Refer to the phone manufacturer for more information

Note: The answer end button also houses the microphone.

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Using the Answer/End button | QuietComfort® 20 Acoustic Noise Cancelling® headphones— Samsung devices