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Humming, buzzing or rattling noise heard from product | Custom QC®25 noise cancelling headphones

Humming, buzzing or rattling noise heard from product | Custom QC®25 noise cancelling headphones

What type of noise is heard?

A humming or buzzing noise

Try connecting a different audio device.

If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
A rattling sound

Determine if the rattle is from your product components of from audio playback.

If the rattle seems to come from the sound produced by your product speakers, see Poor sound quality from product. If the rattling occurs when the product is moved, check for any visible damage or loose parts.

Try connecting a different audio device.

If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.

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Humming, buzzing or rattling noise heard from product | Custom QC®25 noise cancelling headphones