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Cannot download or install the Updater Application | QuietComfort® 35 wireless headphones
quietcomfort®-35-wireless-headphones
QuietComfort 35 wireless headphones ISold from 2016 - 2020

Cannot download or install the Updater Application | QuietComfort® 35 wireless headphones

Mac users may need to hold the Control key (Ctrl) when opening the file.

Various versions of the Mac OS cannot identify Bose as a developer. The Mountain Lion version of OS X (10.8) includes a feature called Gatekeeper to protect users from installing applications of non-Apple identified developers. The Mavericks version of OS X (10.9.5) temporarily cannot identify Bose as a developer as well.

To open the application, follow these steps:
  1. Press and hold the Control key while clicking on the application icon
    Note: Do not use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu
  2. In the menu that appears, select Open at the top of the list
  3. A confirmation window will appear. Select Open
Without Control click:


With Control click:


More information on Gatekeeper can be found at http://support.apple.com/kb/HT5290
More information on opening apps from unidentified developers on Mavericks can be found at http://support.apple.com/kb/PH14369

Make sure you're accessing the site from a Mac or Windows PC.

The Updater application can only be installed on a Mac or Windows PC. If the device accessing the site is a smartphone or tablet, the Download button will not be selectable.

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Cannot download or install the Updater Application | QuietComfort® 35 wireless headphones