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Wearing and adjusting your earbuds | Bose QuietComfort® Earbuds (2020)
Try a new ear tip size
For a limited time, Bose is testing new StayHear Max ear tip sizes which include Size 0, Size 1+ and Size 2+. See the chart below to understand how these sizes compare to the StayHear Max tips that were included with the QuiteComfort or Sport Headphones. Please reach out to your local Bose support channel for assistance on placing an order.
Fitting your earbuds
Inserting the earbuds
- Insert the earbud so the eartip gently rests at the opening of your ear canal. Each eartip is marked with either an L (left) or an R (right).
- Slightly rotate the earbud back until the eartip creates a comfortable seal at your ear canal. Rotating the earbud too far back may impact sound quality
- Tuck the top of the eartip wing under your ear ridge.
- Repeat steps 1 – 3 to insert the other earbud.
Earbud Orientation
| Good - Logo pointed toward mouth/chin |  |
| Okay - More vertical ... logo pointed down toward lower neck |  |
| Poor - More horizontal ... logo pointed toward bridge of nose |  |
| Bad - More than horizontal ... logo pointed toward eyes |  |
Checking the fit
Use a mirror to make sure you have successfully rotated the earbud back, tucked the eartip wing, and that you’re using the best eartip size for each ear.
- Proper fit
When the eartip fits properly:- The eartip gently rests at the opening of your ear canal to create a comfortable seal. Background noise should sound muffled. Noise cancellation may impact the ability to hear muffled noise
- The eartip wing doesn’t stick out or feel squished under your ear ridge
- Too big
When the eartip is too big:- The eartip feels squished in your ear canal
- The eartip wing is sticking out or feels squished under your ear ridge
- Too small
When the eartip is too small:- The eartip rests too deep in your ear canal, feels loose in your ear, or falls out when you move your head
- The eartip wing doesn’t reach your ear ridge
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