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Using Touch Control | Bose QuietComfort Earbuds II
bose-quietcomfort-earbuds-ii
Bose QuietComfort Earbuds IISold from 2022 - 2025

Using Touch Control | Bose QuietComfort Earbuds II

About the touch surface

The touch surface is located on the outer surface of both earbuds. It controls media playback, volume, phone calls, noise cancellation, and your Shortcut.


Media Playback and Volume Control

ControlActionTouch Surface
Play/PauseTap an earbud
Increase the volumeSwipe up on an earbud
Decrease the volumeSwipe down on an earbud
Skip to the next trackDouble-tap an earbud
Skip to the previous trackTriple-tap an earbud


Phone Calls

ControlActionTouch Surface
Answer a callTap an earbud
End/Decline a callDouble-tap an earbud
Answer a second incoming call and put the current call on holdTap an earbud Tap an earbud
Decline a second incoming call and stay on current callDouble-tap an earbud


Mobile Device Voice Control
You can set a Shortcut to access your mobile device voice control using the earbuds. The microphone on the earbuds acts as an extension of the microphone on your mobile device.
NOTE: To access mobile device voice control using the earbuds, it must be set as a Shortcut.
ControlActionTouch Surface
Access mobile device voice controlTouch and hold an earbud until you hear a tone. Release, then say your request
Stop mobile device voice controlTap an earbud

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Using Touch Control | Bose QuietComfort Earbuds II