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Connecting a Bluetooth Device | Bose QuietComfort Ultra Headphones (2nd Gen)
Use the app to put your product in pairing mode.
If your headphones are set up in the Bose app, you can use it to connect to a device.
To enter pairing mode:
- In the Bose app, tap the Source button.
If a different product is shown, tap the My Bose iconin upper-left, select the desired product, then tap the Source button.
- Select Bluetooth.
- Tap Add New to make your headphones available to connect to a Bluetooth device.
Connecting using the Bluetooth menu on your device
You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time (multi-point connection). You can play audio from only one device at a time.
With the headphones on, press and hold the Bluetooth/Power button.
- You’ll hear a power-off tone and see the status light blink white twice.
- Keep holding the button until you hear the "Discoverable" tone and the light blinks blue.
- On your device, enable the Bluetooth feature. The Bluetooth feature is usually found in the Settings menu.
- Select your headphones from the device list.
NOTE: Look for the name you entered for your headphones in the Bose app. If you didn’t name your headphones, the default name appears.
Once connected, you hear the "Connected" tone and the status light glows solid blue for 10 seconds.
Note: Prior to February 2026, the headphones had different prompts. If you still hear prompts like "Ready to Connect" and "Connected to <device name>, please update your headphones first.
Further Help - Selecting your product in the Bluetooth menu of the device.
Smartphone, tablet, or other device
Connect to the device.
- On the device you want to connect, be sure its Bluetooth function is turned on
- In the Bluetooth list of the device you are connecting, select your Bose product
If you don't see your Bose product in the list of discovered or available devices, tap Add device, Scan, Refresh, or something similar and then look for the name of your product.
Windows computer
Connect to Windows 11.
On your computer, select the Start button
- Select Settings
In the left pane, select Bluetooth & devices
- On the right, be sure the Bluetooth toggle is in the On position
Select Add device
When prompted to select a device type, select Bluetooth. Windows will then search for available Bluetooth devices
Select your Bose product from the list of available devices
Tip: If your product appears twice, select the one with the headphones or speaker icon next to it. Do not select the one with LE- in the name. If you already did, just start over and select the other optionClick Done.
Connect to Windows 10.
On your computer, go to the Bluetooth® settings
Tip: To get there, you can click the Windows button in the lower-left, begin typing Bluetooth, then select Bluetooth and other device settingsIf Bluetooth is off, switch the toggle to On
Select Add Bluetooth or other device
Select Bluetooth
Select your Bose product from the list of available devices
Tip: If your product appears twice, select the one with the headphones or speaker icon next to it. Do not select the one with LE- in the name. If you already did, just start over and select the other optionClick Done.
macOS computer
Connect to macOS 10.9.2 or newer.
-
From your desktop, click the Bluetooth® icon in the menu bar in the upper-right
-
Click Open Bluetooth Preferences…
-
If Bluetooth shows it is off, click Turn Bluetooth On
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From the list of available Bluetooth devices on the right, click Pair next to your Bose product and wait for the computer to confirm it's connected.
Chromebook
Connect to Chrome OS.
- On the computer, select the clock in the lower-right of the screen
- Select Bluetooth
- If Bluetooth is off, turn it on
- Select your Bose product from the list available Bluetooth devices. Once connected, your product will be listed under Paired devices.
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