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Buttons on product do not work or work intermittently | Bose Frames Rondo
Avoid holding the Power button while powering on or off your product.
To turn your product on or off, quickly press and release the Power button 
Keep your product within 33 feet (10 meters) of your personal device.
Distance and obstacles like walls, doors, or other electronics can weaken the Bluetooth signal. If you're having trouble, try moving your personal device and product closer together or relocating other devices that may cause interference.
Remove your product from the memory of the Bluetooth® device, then try again.
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, then reconnect it to the device. For more info, see Connecting a Bluetooth® device.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Update your product
Updating the product's software may resolve some issues with the system. For information on updating the product, see Updating the software or firmware of your product.
Determine if the mobile device is running Android 8 or later
Android 8 and later has removed the function of pressing and holding to fast forward or rewinding through tracks. Skipping forward and back should still work, but scanning through tracks is no longer available.
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