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Product will not turn on | Bose S1 Pro+ Portable Bluetooth Speaker System
If your product has been in extreme hot or cold temperature, wait until it reaches room temperature.
If the battery temperature is beyond the operating temperature range, wait until the product reaches room temperature, then try again.
Check for and install any available product updates.
On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Checking the software or firmware version and Updating the software or firmware of your product.
Check the power connections at your product and at the power source.
Be sure the power connections to your product are secure both to the AC (mains) outlet and to your product.
Check if your speakers powers on while connected to a power outlet.
If the speaker can be powered on when connected to a power outlet but does not power on when disconnected from an outlet and using only battery power, see Product does not power on with battery power.
Reboot the system
Unplug the power cord and remove the system battery. Wait 30 seconds, then replace the battery and firmly plug the power cord back into the AC (mains) outlet.
Be sure the power cord is connected to a working power outlet.
If the outlet is controlled by a wall switch, be sure the switch is on. You can also verify if the outlet works by connecting another electronic device, such as a lamp. If connected to a power strip (or surge protector), try bypassing the power strip and plug the power cord directly to a wall outlet.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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