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Alexa responds that the Bose Skill needs to be activated | Bose Soundbar 500
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Bose Soundbar 500Sold from 2018 - 2020

Alexa responds that the Bose Skill needs to be activated | Bose Soundbar 500

Remove and re-add Alexa in the Bose app.

Open the Bose app  \"icon\", access the Settings menu of the speaker you are currently using and remove the Alexa voice assistant. Then, re-add the same Alexa account. This re-links Alexa to your Bose account and can correct any issues that may have occurred between the two accounts.

In the Alexa app, disable and re-enable the Bose (Not for SoundTouch) skill.

To disable and re-enable the skill, open the Alexa app, select More, Skills & Games, type 'Bose (Not for Soundtouch)' into the search bar, and tap Search. Select the Bose (Not for Soundtouch) Skill for the option to 'Disable Skill' and then 'Enable To Use' afterward.

Please note: These steps align with the most current, up-to-date version of the Alexa app (IOS Version 2.2.581276.0 / Android Version 2.2.546320.0).

Determine if the Alexa account is already linked to another Bose account.

An Amazon account can only be linked to one Bose account at a time. If the Amazon account linked to your Bose account is also linked to another Bose account, you might experience errors with Alexa or be unable to add the Amazon account to your Bose account.

If you have created more than one Bose account—or if you have shared your Amazon account with others—check any other Bose accounts that you or others have and remove the Amazon account from any Bose accounts other than your main account.

If you want to share an Amazon account with users on your network (i.e. family members with separate Bose accounts but a shared Amazon account), have one user add the Amazon account and Bose products to their Bose Music account. Then, share the Bose products so other users on the network can use them. For more info, see Turning product sharing on or off.

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Alexa responds that the Bose Skill needs to be activated | Bose Soundbar 500