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Audio delay between the sleepbuds | Bose noise-masking sleepbuds™
Verify if the audio is out of sync between the sleepbuds.
Sometimes there is a delay while both sleepbuds connect. Once they both connect, the audio should be in sync between both sleepbuds. If there is an audio delay between the two sleepbuds, try the steps below.
Close and reopen the Bose Sleep app
On an iOS device:
On an Android device:
- Double tap the Home button
- Swipe away the Sleep app
On an Android device:
- Press the Recents button
- Swipe away the Sleep app
Reboot the device running the Bose app.
Electronics might need to be rebooted from time to time to correct minor issues. This is typically done by powering off the device completely and then powering it back on again.
In the Sleep app, select Forget Sleepbuds and then try again.
Open the Sleep app and connect your Sleepbuds. On the main screen, tap the Settings gear icon and then scroll all the way down and tap the Forget Sleepbuds. The app will automatically start searching for your Sleepbuds again. Follow the app instructions to reconnect your Sleepbuds. For more info, see Connecting a Bluetooth® device.
Uninstall and reinstall the Bose app.
In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.
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