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Resetting your product | Bose Sleepbuds™ II
There is no factory reset for this product
If you are experiencing problems with your product, place your Sleepbuds in the case and wait for the charging lights to slowly blink white. Then, remove your Sleepbuds from the case and try again.
Other helpful articles that might resolve your issue:
Other helpful articles that might resolve your issue:
- Bluetooth-related issues, see Cannot connect a Bluetooth® device
- Audio-related issues, see No audio from product
- Charging/Power-related issues, see Product will not turn on
Reset the charging case
Resetting the charging case powers the case off and back on. This can help if you experience issues charging your product. To reset the charging case:
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- Insert a thin paper clip or pin into the opening on the back of case next to the USB jack
- Push into the case until you feel a click.