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Clicking sound in one earcup | SoundComm™ B20 headset
Plug in a different pair of headphones.
Connect another pair of headphones to the audio device to determine if the issue is with the device or its settings.
Determine if the issue occurs with ANR off.
If the problem continually occurs when ANR (Acoustic Noise Reduction) is off, then the issue could be the signal coming into the headset from the intercom. Inspect the integrity of the intercom connections and, if possible, try another headset.
Be sure the headset scrims are clean and free of debris.
Check for blockages in the scrim (the cloth grille inside earcup opening). Excessive debris can result in low audio or poor sound quality.
Replace worn ear cushions.
The issue may be caused by the lack of a proper seal by the ear cushions around the ear. Also check to be sure the cushions are securely attached to the earcup. Replacing worn ear cushions will aid in comfort, the performance of the active noise reduction and battery life
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