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Crackling sound in one earcup | SoundComm™ B20 headset
soundcomm™-b20-headset
soundcomm b20Sold from 2015 - 2016

Crackling sound in one earcup | SoundComm™ B20 headset

Be sure the headset is being worn properly.

Due to the angle of the earcups, proper left and right earcup placement is essential for the headset to fit around both ears. The headset's performance can be greatly reduced if the earcup fitment around the ears is poor. For more information, see Wearing and adjusting your product.

Determine if the issue occurs with ANR off.

If the problem continually occurs when ANR (Acoustic Noise Reduction) is off, then the issue could be the signal coming into the headset from the intercom. Inspect the integrity of the intercom connections and, if possible, try another headset.

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Crackling sound in one earcup | SoundComm™ B20 headset