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Microphone picks up sound too quietly | SoundComm™ B30 headset
Check the position of the microphone.
Microphone placement is important for clear communication. With the headset on your head, make these adjustments:
- Grasp the boom with your fingers and move the microphone so it is level with your mouth
- Position the microphone a 1/2" from your mouth with the Bose logo facing away from your mouth
Plug in a different pair of headphones.
Connect another pair of headphones to the audio device to determine if the issue is with the device or its settings.
Be sure the intercom is configured properly.
If the intercom is not properly configured for use with the headset, the sound level and quality can suffer. For more information, see Configuring the headset intercom gain settings.