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No audio from product | SoundComm™ B30 headset
Check that the connection between the headset and intercom / radio.
Be sure the connection from the headset to the intercom or belt pack is fully inserted and secure at both ends.
Be sure the intercom is configured properly.
If the intercom is not properly configured for use with the headset, the sound level and quality can suffer. For more information, see Configuring the headset intercom gain settings.
Check the volume setting on the intercom/radio.
Adjust the volume knob on the intercom and/or radio and listen for a change in the volume level.
See if the light is lit on the headset control module.
The LED light on the control module should light when powered on. Flip the power switch at the top of the control module away from the LED (the on position) and see if the light is lit. For more info, see Understanding LED indicator status lights and information.
Check if the headset works while connected but powered off.
If the headset works without power, the connections are correct and the headset electronics are the issue.
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