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Product will not turn on | SoundDock® XT speaker
Check the power connections at your product and at the power source.
Be sure the power connections to your product are secure both to the AC (mains) outlet and to your product.
Determine if the speaker makes a "boop beep" noise when first connected to power
If the speaker makes a "boop beep" noise when first connected to power, see No audio from product.
Be sure the power cord is connected to a working power outlet.
If the outlet is controlled by a wall switch, be sure the switch is on. You can also verify if the outlet works by connecting another electronic device, such as a lamp. If connected to a power strip (or surge protector), try bypassing the power strip and plug the power cord directly to a wall outlet.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Use only the Bose power supply intended for your product.
It is recommended to use only the Bose power supply included with your product. Using a third party power supply is not recommended. If it is necessary to connect a third party power supply, however, be sure the specs on the power supply match the power requirement found in your product specs.
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