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Short battery life | SoundLink® around-ear headphones
Low battery indicators do not indicate a fully drained battery.
The low battery tone (single beep) and a red low battery light, which will appear simultaneously, will engage when there are 10 minutes of active call time remaining. These indicators are to alert the user that it would be advisable to charge the headset soon, however the headset can continue to be used until the battery is depleted.
Check if the battery is charged.
Be sure the battery is not depleted. For more info see, Checking the remaining battery charge and Charging your headphones.
Be sure to power off the product when it's not in use.
To conserve battery power, be sure the power switch is in the Off position when the product is not in use.
Check if the battery is providing expecting operating time.
When fully charged, the battery typically provides about 7 hours of playing time at a moderate volume levels. Battery power is consumed faster at higher volume levels. The typical life span of the battery is about 500 charge cycles at more than 80% capacity.
Device tones and notification sounds can noticeably affect battery performance.
Common notifications and phone sounds include:
Notification tones are commonly sent from the device using the A2DP profile. On Android based devices, A2DP streaming audio can be completely disabled via the Media audio setting. To locate this setting, press-and-hold on the headset's listing in the phone's Bluetooth® menu and selection Options. On iOS devices, the use of this profile cannot be controlled
- Game and application sound effects
- Text and email notification tones
- Lock/unlock sounds and keyboard clicks
Notification tones are commonly sent from the device using the A2DP profile. On Android based devices, A2DP streaming audio can be completely disabled via the Media audio setting. To locate this setting, press-and-hold on the headset's listing in the phone's Bluetooth® menu and selection Options. On iOS devices, the use of this profile cannot be controlled
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Replace the Bluetooth® Module.
Consider warranty status of the headphones when replacing its Bluetooth module.
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