Loading
Clearing the product memory of paired Bluetooth devices | SoundLink® around-ear wireless headphones II
soundlink®-around-ear-wireless-headphones-ii
SoundLink® around-ear wireless headphones IISold from 2015 - 2023

Clearing the product memory of paired Bluetooth devices | SoundLink® around-ear wireless headphones II

Do you want to forget a device using the buttons on your product or using the Bose Connect app?

Using the buttons on the product

Clear the product memory of previously-connected Bluetooth® devices.

Power on your headphones, then slide the Power switch up to the Bluetooth icon and hold it until you hear "Bluetooth device list cleared." Once cleared, your product is ready to connect a new device.
Using the Bose Connect app

Removing previously connected devices from your product memory using the Bose Connect app:

  1. Open the app and wait while it searches for available Bose Bluetooth® devices


  • Tap the Bluetooth icon below the product image
    Tip: If you have more than one Bose Bluetooth product, swipe left or right to find it, then tap the Bluetooth icon


  • From the CONNECTIONS screen, tap EDIT


  • To remove a device from memory, tap the X next to the device name


  • Tap DISCONNECT to confirm


  • When finished removing devices, tap ALL DONE.
Loading
Clearing the product memory of paired Bluetooth devices | SoundLink® around-ear wireless headphones II