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Humming, buzzing or rattling noise heard from product | SoundLink® Mini Bluetooth® speaker
Be sure the rattling noise is not something on or near the system.
A loose item on or near the system may be vibrating when certain frequencies or volume levels are played. Secure any loose items or move the system or items to another location if the system sound is causing nearby items to rattle.
Determine if the rattle is from movement of the speaker enclosure or from audio playback
If the rattling occurs when the product is moved or shook, there may be a foreign item within the enclosure. If the rattle only seems to occur sound is produced by the speakers, see Poor sound quality from product.
Determine if the system has been exposed to extended periods of high heat.
If the SoundLink speaker has been exposed to temperatures of 158ºF or higher for a duration of 2+ hours (ex. the unit was left in a hot car) it can produce a rattling noise when recreating low frequencies. This does not affect the warranty. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
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