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Short battery life | SoundSport® Free wireless headphones
Turn off the Find My Buds feature in the app to save battery life.
When the Find My Buds feature is enabled in the app, the headset constantly broadcasts a Bluetooth® Low-Energy (BLE) signal. This allows the app to find the buds if they are lost and within Bluetooth range; 10 m or 33 ft.
See Using the "Find my buds" feature.
See Using the "Find my buds" feature.
Check if the battery is charged.
Be sure the battery is not depleted. For more info see, Checking the remaining battery charge and Charging your headphones.
Device tones and notification sounds can noticeably affect battery performance.
Common notifications and phone sounds include:
Notification tones are commonly sent from the device using the A2DP profile. On Android based devices, A2DP streaming audio can be completely disabled via the Media audio setting. To locate this setting, press-and-hold on the headset's listing in the phone's Bluetooth® menu and selection Options. On iOS devices, the use of this profile cannot be controlled
- Game and application sound effects
- Text and email notification tones
- Lock/unlock sounds and keyboard clicks
Notification tones are commonly sent from the device using the A2DP profile. On Android based devices, A2DP streaming audio can be completely disabled via the Media audio setting. To locate this setting, press-and-hold on the headset's listing in the phone's Bluetooth® menu and selection Options. On iOS devices, the use of this profile cannot be controlled
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Verify the charging case is charged before trying to charge the earbuds in the case.
If the charging case battery has no charge of its own, the earbuds will remain on when placed in the case. Also, if the audio source is still on and connected to the earbuds, they will continue to play until the depleted.
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