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Resetting your product | SoundTouch® soundbar system
Do you want to reset your product or restore its default settings?
- Reset: A reset corrects minor processors errors. Unless indicated otherwise, product settings are not lost during a reset.
- Restore factory settings: This resets your product to its factory default configuration. Unless indicated otherwise, all settings are cleared and reverted to their original out-of-box state. After, your product can be configured as if it were being setup for the first time.
To reset your soundbar:
- Turn off the soundbar.
- Disconnect the power cord from the soundbar or power outlet.
- If an accessory bass module or surround speakers are connected, disconnect the power cords for them also.
Tip: If accessory surround speakers are connected, disconnect power from both surround speaker receivers. - After 30 seconds, reconnect power to the soundbar.
- Wait about 30 seconds for the soundbar to reboot.
- If you disconnected power cords from an accessory bass module or surround speakers in step 3, reconnect them.
Restore the factory default settings.
This reset erases all settings and returns your product to its default out-of-box state. Once reset, open the SoundTouch app to reconfigure your product.
Reset the soundbar
- On the remote control, press the SoundTouch button
- Press and hold the Teletext button (to the right of the CC button) for 10 seconds until the lights on the soundbar blink white
- Wait for the soundbar to reboot. Once complete, the Wi-Fi light glows amber.
- If your bass module is not connected wirelessly, unplug the BASS IN connection on the back
- On the back of the bass module, press and hold the button for about 10 seconds until the status light blinks white. Once reset, the light blinks amber to indicate it is ready to connect.
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