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No audio from product | SoundSport® in-ear headphones (2015)
soundsport®-in-ear-headphones-(2015)
SoundSport® in-ear headphones (2015)Sold from 2015 - 2016

No audio from product | SoundSport® in-ear headphones (2015)

Check the condition of the audio plug on your product.

If the audio connector on your product is broken, frayed or damaged, it might not play audio as expected. If it is damaged, your product may need service.

Try a different app.

If the issue only occurs with a particular app, it is likely related to the app or app settings.

If connected, bypass any adapters or extension cables.

If your product connects to the device using an extension cable or adapter, disconnect the extension cable or adapter to determine if the issue is related to it.
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No audio from product | SoundSport® in-ear headphones (2015)