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No audio from product | SoundSport® in-ear headphones – Samsung Galaxy® models (2015)

No audio from product | SoundSport® in-ear headphones – Samsung Galaxy® models (2015)

Reboot the connected device.

Electronics might need to be reset from time-to-time—much like rebooting a computer. Power off the device, then power it back on and try again.

Try a different app.

If the issue only occurs with a particular app, it is likely related to the app or app settings.

If connected, bypass any adapters or extension cables.

If your product connects to the device using an extension cable or adapter, disconnect the extension cable or adapter to determine if the issue is related to it.

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No audio from product | SoundSport® in-ear headphones – Samsung Galaxy® models (2015)