Was this article helpful?
Unable to select or control Bose product as an AirPlay speaker | SoundTouch® 120 home theater system
Be sure your product is connected to the network.
Try playing a preset or music service, or try controlling your speaker from the Bose app. If you cannot, the speaker is offline and needs to be reconnected to the network.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Reboot your router.
Routers may need to be reset from time to time—much like rebooting a computer. Disconnect power from the router for 30 seconds, then wait for it to start up and connect. (Note: Any device connected to the Internet will be interrupted during the reset.)
Try making the recommended settings adjustments in the settings menu of the router.
For more information, see Recommended router settings for use with Bose Wi-Fi products.
.png)
