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App does not display properly | SoundTouch® 130 home theater system
Uninstall, re-download and re-install the latest version of the app.
On some devices, the app may be unable properly install the update over the existing version. If this occurs, the app must be re-downloaded and re-installed. The customer will need to log in to the SoundTouch account upon opening the the new install. Network credentials, music services and library settings will not need to be set up again as the information pertaining to these configurations will be retained.
For uninstall instructions, see Uninstalling the SoundTouch app.
When reinstalling the app, be aware of any pop-up messages that appear concerning the SoundTouch App and SoundTouch Music Server. Depending on the firewall or security software installed, if an "always allow" option is available, be sure to select this option; Otherwise select the option that allows for firewall access over any option that denies, restricts or limits firewall access. The latest version of the app can be found at www.bose.com/soundtouch_app
For uninstall instructions, see Uninstalling the SoundTouch app.
When reinstalling the app, be aware of any pop-up messages that appear concerning the SoundTouch App and SoundTouch Music Server. Depending on the firewall or security software installed, if an "always allow" option is available, be sure to select this option; Otherwise select the option that allows for firewall access over any option that denies, restricts or limits firewall access. The latest version of the app can be found at www.bose.com/soundtouch_app
If the contents of the app only display in the upper-left corner of the window, enable the \"Open in Low Resolution\" mode.
- Locate the SoundTouch app in the Applications folder
- Right click on /Applications/SoundTouch/SoundTouch.app
- Select "Get Info"
- In the pop-up window that appears, select the "Open in Low Resolution" checkbox
- Close and reopen the SoundTouch app
- Sign out of and sign back into the account
For Intel-based PCs, choose another graphics processor, if available.
Some Intel-based computers might have an Intel graphics processor as well as a second graphics processor. Try using the non-Intel graphics process by right-clicking the desktop and choosing the non-Intel graphics control panel (i.e. NVIDIA control panel). In the control panel, select the non-Intel processor for graphics
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