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Accessing the System Information Screen | SoundTouch® 30 Wi-Fi® Music System
soundtouch®-30-wi-fi®-music-system
SoundTouch® 30 Wi-Fi® Music SystemSold from 2013 - 2014

Accessing the System Information Screen | SoundTouch® 30 Wi-Fi® Music System

To access the system information, follow these steps:

  1. On the system, press the power button to turn the system on
  2. Press and hold 5 and Volume - for approximately 5 seconds. "Hold for system information" will appear on the display and a countdown from 5 will begin

    SoundTouch top control panel

  • Once the countdown ends, the first menu item of the system information screen will appear
  • Press Volume - to display the next item of system information, or Volume + to display the previous item. If the volume buttons are not operating in this manner, the system software is not up to date; see Updating the software or firmware of your product
    1MAC Address Information
    1.1Wi-Fi MAC Address 1*
    1.2Wi-Fi MAC Address 2
    2Network Information
    2.1Connected?**
    2.2Connection Type
    2.3IP Address
    2.4Network SSID
    2.5RSSI (Values: Poor, Fair, Good, Great)
    3System Information
    3.1Component ID
    3.2Serial Number
    3.3Component ID
    3.4Serial Number
    3.5Version
    4SoundTouch Information
    4.1Serial Number
    4.2Version
    5SoundTouch Controller Information
    5.1Connected?
    5.2Serial Number

  • To exit the system information screen, press the power button
*If "AirPlay MAC Address" or "Ethernet MAC Address" appears, the system software is not up to date. See 

Updating the software or firmware of your product


**If 2.1 appears as "Connection Type", the system software is not up to date. See Updating the software or firmware of your product.

To obtain system information via the SoundTouch app, follow these steps:

  1. In the SoundTouch app, choose the menu icon in the upper left

    Menu button in upper-left

  • Choose "Settings" -> About"

    SoundTouch app menu SoundTouch app settings menu

  • Select the desired system to view that system's details

    SoundTouch app About menu SoundTouch app Speaker Details
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Accessing the System Information Screen | SoundTouch® 30 Wi-Fi® Music System