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Computer does not detect a Bose product connected via USB | SoundTouch® soundbar system
soundtouch®-soundbar-system
Soundbar - SoundTouch 300Sold from 2017 - 2020

Computer does not detect a Bose product connected via USB | SoundTouch® soundbar system

If your computer does not detect your Bose product:

Try the following:

Be sure the system is able to turn on.

Try turning on the system using its remote control. If system fails to power on, see Product will not turn on.

Reboot the computer.

Reboot your computer by powering it off completely and then powering it back on again. This can help to resolve minor processing issues with the computer.

If you are unable to connect to Wi-Fi using the Bose app, try an alternate connection method.

If your product cannot connect to your network using the normal setup method in the Bose app, try an alternate method. For more info, see Connecting to a Wi-Fi network.

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Computer does not detect a Bose product connected via USB | SoundTouch® soundbar system